Privacy Policy Reprism
IMPORTANT PRIVACY INFORMATION
When you access our website we automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, Facebook ID, other unique identifiers (such as IDFA and AAID, IDFV, UUID) and cookies. We need this data to provide our services, analyze how our customers use the website and to measure ads. For improving the website and serving ads, we use third party solutions. As a result, we may process data using solutions developed by Amazon, Amplitude, BigQuery, Firebase, Google, Growthbook, Meta, OpenAI, Reteno, Sentry, Solid, Tableau, TikTok, Zendesk. Therefore, some of the data is stored and processed on the servers of such third parties. This enables us to (1) provide our services, (2) analyze different interactions (how often users make purchases, what products our users viewed); (3) serve and measure ads (and show them only to a particular group of users, for example, only to those, who have made a purchase). If you decide to make a purchase or to order a service on the Website, we will ask you to provide your name and email. We also may collect personal information that is included in the User Content. We will use this data to fulfil provide you with the access to the Service, fulfil your order and provide our services. Please read our Privacy Policy below to know more about what we do with data (Section 3), what data privacy rights are available to you (Section 6) and who will be the data controller (Section 1). If any questions will remain unanswered, please contact us at [email protected]. PRIVACY POLICY This Privacy Policy explains what personal data is collected when you use the websites located at: reprism.com, reprism.ai (the “Website”), the services and products provided through it (together with the Website, the “Service”), how such personal data will be processed. BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must (a) contact us and request deletion of your data; (b) leave the Website and not access or use it; and (c) cancel any active subscriptions. Any translation from English version is provided for your convenience only. In the event of any difference in meaning or interpretation between the English language version of this Privacy Policy available at [link], and any translation, the English language version will prevail. The original English text shall be the sole legally binding version. “GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. “EEA” includes all current member states to the European Union and the European Free Trade Association. For the purpose of this policy EEA shall include the United Kingdom of Great Britain and Northern Ireland. “Process”, in respect of personal data, includes to collect, store, and disclose to others.- PERSONAL DATA CONTROLLER
- CATEGORIES OF PERSONAL DATA WE COLLECT
- FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
- To provide our Service
- To provide you with customer support
- To communicate with you regarding your use of our Service
- To research and analyze your use of the Service
- To send you marketing communications
- To personalize our ads
- Network Advertising Initiative – http://optout.networkadvertising.org/
- Digital Advertising Alliance – http://optout.aboutads.info/
- Digital Advertising Alliance (Canada) – https://youradchoices.ca/
- Digital Advertising Alliance (EU) – http://www.youronlinechoices.com/
- DAA AppChoices page – http://www.aboutads.info/appchoices
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari web and iOS
- To process your payments
- To enforce our Terms and Conditions of Use and to prevent and combat fraud
- To comply with legal obligations
- **UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA **
- to perform our contract with you;
- Provide our Service (in accordance with our Terms and Conditions of Use)
- Provide you with customer support
- Communicate with you regarding your use of our Service
- Process your payments
- for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data;
- to communicate with you regarding your use of our Service
- to research and analyze your use of the Service
- to send you marketing communications
- to personalize our ads
- to enforce our Terms and Conditions of Use and to prevent and combat fraud
- to comply with legal obligations.
- WITH WHOM WE SHARE YOUR PERSONAL DATA
- Service providers
- artificial intelligence services providers (Open.AI)
- cloud storage providers (Amazon Web Services)
- data analytics providers (Amplitude, Google, Meta, Tableau, BigQuery)
- communication service providers (Zendesk, Reteno)
- marketing partners (in particular, social media networks, marketing agencies, email delivery services; Meta, Google, TikTok)
- payment service providers (Solid)
- Law enforcement agencies and other public authorities
- Third parties as part of a merger or acquisition
- HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
- AGE LIMITATION
- INTERNATIONAL DATA TRANSFERS
- CHANGES TO THIS PRIVACY POLICY
- U.S. STATES PRIVACY NOTICE
Applicability
If you reside in a state that has enacted consumer privacy laws, this section applies to you. This U.S. States Privacy Notice (“Notice”) supplements our Privacy Policy and provides disclosures required by laws in states such as California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia. This Notice is designed to supplement our Privacy Policy to ensure compliance with state-specific laws and applies to the collection, use, and sharing of your Personal Information through our websites, mobile applications, and other online or offline services (collectively, the “Services”). For California residents, this also serves as our California Notice at Collection. This Notice does not apply to information collected about employees, job applicants, or independent contractors in the context of employment.Definition of Personal Information
The definition of “Personal Information” may vary by state law. Generally, it refers to “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”1. CATEGORIES OF PERSONAL INFORMATION WE COLLECT
The table below outlines the categories of Personal Information we collect, along with examples and the third parties with whom such data may be shared. For more details, refer to our Privacy Policy.| Category | Examples of Personal Information in this Category | Third Party Recipients |
|---|---|---|
| Identifiers | Name, email address, mailing address | Analytics companies, third-party advertisers, payment processors, marketing partners |
| Geolocation | Internet protocol (IP) address, country, and/or region | Analytics companies, payment processors, marketing partners |
| Internet or other electronic network activity information | Information regarding a consumer’s interaction with an internet website or advertisement (Usage Data). | Analytics companies, marketing partners |
| Commercial Information | Purchase history, Content provided during your use of the Service, Any information you may share during conversations with our support agents, including your feedback, complaints, etc | Analytics companies, payment processors, marketing partners |
| Sensitive Information | When we process sensitive personal information (as defined by State Privacy Laws), such as account login credentials or credentials allowing access to an account, we do so only for legally permitted purposes and do not use such data to infer characteristics about you. |
- To comply with legal obligations, subpoenas, or law enforcement requests.
- To protect the rights, property, or safety of users, our company, or others.
- To enforce our policies or contractual obligations.
2. WHY WE USE PERSONAL INFORMATION
We process Personal Information for the following purposes:- To provide and maintain our Services, including account creation, authentication, and access management.
- To improve user experience through personalized content, recommendations, and service customization.
- To process payments, subscriptions, and transactions.
- To conduct analytics and research for product development and service enhancements.
- To communicate with users, including customer support, service updates, and promotional offers.
- To prevent fraud, security threats, and unauthorized activities.
- To comply with legal and regulatory requirements.
3. WHAT PERSONAL INFORMATION WE SHARE
In addition to the table above, our Privacy Policy provides further details regarding the categories of third parties with whom we share Personal Information (see Sections 3 and 5). Certain state privacy laws, such as those in California require us to disclose the categories of Personal Information that we have shared with third parties for business purposes over the past 12 months. During this period, we have disclosed all categories of Personal Information outlined in the “Сategories of Personal Information We Collect” section for business purposes. For example, we may share IP addresses and device identifiers with service providers that assist us with crash monitoring and reporting. Some U.S. states grant residents the right to opt out of sharing their Personal Information with third parties in exchange for valuable consideration (which may be classified as a “sale” or “share” under state privacy laws, even if no monetary transaction occurs). If you reside in one of these states and would like to limit the disclosure of your Personal Information to third parties for advertising or marketing purposes, please refer to the “Your Rights” section below. Privacy laws in some U.S. states broadly define the term “sale” to include sharing of information via cookies, pixels, and similar tracking technologies for certain targeted advertising activities. We do not sell Personal Information for monetary compensation. However, when you visit our websites, we and our advertising partners may collect device data and behavioral insights through tracking technologies, which could be interpreted as a “sale” or “sharing” under state laws, even if no money is exchanged.4. YOUR RIGHTS
Certain U.S. state privacy laws grant residents specific rights regarding their personal information. If you reside in a state with such laws, you may have the following rights:Right to Data Portability/Access
You may have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request. Where applicable, we may provide this data in an electronic, portable, and readily usable format.Right to Know
You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected Personal Information, the purposes for which we collected and shared Personal Information, the categories of Personal Information that we sold and the categories of third parties to whom the Personal Information was sold, and the categories of Personal Information that we disclosed for a business purpose in the 12 months preceding your request.Right to Deletion
You may have the right to request that we delete the personal information we have collected from you. We will use commercially reasonable efforts to fulfill your request, subject to applicable laws. However, we may be required to retain certain information for legitimate business purposes or as required by law.Right to Opt-Out of Sales, Sharing, and Targeted Advertising
You may have the right to opt out of certain uses of your personal information, including:- The “sale” or “sharing” of your personal information as defined under state privacy laws.
- The use of your personal information for targeted advertising.
- Visit our “Do Not Sell/Share My Personal Data” form.
- Submit a request via our support team.
Right to Limit the Use of Sensitive Personal Information
Certain states provide the right to restrict how businesses use sensitive personal information. If applicable, please contact us at [email protected] with the subject line “Limit the Use of Sensitive Personal Information.” We will process such requests in accordance with applicable laws.Right to Withdraw Consent
Where applicable, you have the right to withdraw your consent for data collection and sharing.Right to Correct (Rectification)
You may have the right to request that we correct inaccurate personal information we maintain about you.How to Exercise Your Rights
To exercise any of the available privacy rights, please send a request to [email protected] or use the privacy features available in our products. Verification. To ensure that we properly process your requests regarding your rights, we are required to verify your identity. The verification process may vary depending on the type of request and the Service you use. It may include confirming details such as your name, age, email address, date of subscription purchase, date of last activity, date of account creation, or other relevant Service usage data that reasonably identify you as the account owner. We may also request additional proof of identity if necessary, but we strive to minimize the information required. For certain requests, we may send a verification code or link to authenticate your identity. Authorized Agent. You may designate an authorized agent to exercise your rights on your behalf. If you have provided the authorized agent with a valid power of attorney, we will work directly with them to process your request. If a power of attorney or similar authorization has not been provided, we will contact you directly to confirm the agent’s authority and collect the necessary verification information. The authorized agent must verify both their own identity and that of the consumer they are representing.California “Shine the Light” Law
California residents have the right to request, once per year, a list of third parties to whom we have disclosed their personal information for direct marketing purposes in the prior calendar year. To obtain this information from us, please send an email message to [email protected], which includes “Request for California Shine the Light Privacy Information” on the subject line and your state of residence and email address in the body of your message.Right to Appeal
If we deny your request, you may have the right to appeal our decision. To do so, please contact us and explain your concerns. If you are dissatisfied with the result of the appeal, you may escalate the matter by contacting the Attorney General’s office in your state of residence.Non-Discrimination
You have the right to exercise your privacy rights without fear of discrimination or retaliation. However, we may provide different levels of service or pricing based on the value of your personal information, as permitted by applicable law.Data Retention
We retain the categories of personal information listed above as reasonably necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law. In many situations, we must retain all, or a portion, of your personal information to comply with legal obligations, resolve disputes, enforce our agreements, protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.- DATA RETENTION AND SECURITY
- We implement commercially reasonable technical and organizational safeguards to prevent unauthorized access, use, or disclosure. Our key security measures include:
- Encryption in transit: All personal data transmitted via our website and Chrome Extension is encrypted using HTTPS/TLS protocols.
- Secure infrastructure: We store all personal and usage data on reputable cloud providers, such as Amazon Web Services (AWS), which comply with industry standards for physical and digital security.
- Encryption at rest: Where appropriate, we apply encryption to stored data to prevent access in case of unauthorized server access.
- Access control: Access to personal data is strictly limited to authorized employees, contractors, or service providers who need this data to operate or improve the Service. All such individuals are subject to contractual confidentiality obligations.
- Monitoring and logging: We monitor our systems for unauthorized access and regularly review our data processing practices to detect and respond to potential threats.
- Data minimization: We collect and store only the personal data necessary for the functioning of our services and limit retention periods accordingly.
- HOW “DO NOT TRACK” REQUESTS ARE HANDLED
- CONTACT US